Terms of Service

1. Acceptance of Terms

By accessing and using the Radiant Picks website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Products and Orders

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. Prices for products are subject to change without notice.

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or errors identified by our fraud detection systems.

3. Payment

We accept Cash on Delivery (COD) as our primary payment method. Online payment options may also be available depending on your location. All payments must be made in Bangladeshi Taka (BDT).

4. Shipping and Delivery

We ship to addresses within Bangladesh. Delivery times may vary based on your location. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied, please contact us within 7 days of receiving your order to initiate a return. Items must be unused, unworn, and in their original packaging.

Refunds will be processed to the original payment method within 5-7 business days after we receive the returned items.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Radiant Picks and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

8. Limitation of Liability

Radiant Picks shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes constitutes acceptance of the new terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us through our contact page.